I help innovators develop sustainable, mission-driven communities.
Stakeholder Discovery & Development
One of the most critical aspects of building a new service is the design and implementation of pass/fail experiments that test whether your product solves the right problem for the right customer at the right time.
Discovery & Development Sprints are an efficient way to help product and business development teams get aligned about customer segments, who the best customers are, and what they want to pay for.
Trainings & Offerings
1 day
Discover
Explore a new project idea with a cycle of testing and iterations with real customers.
1 day
Reset
Transform a design in a daylong where everyone on the team gets what they need to reset assumptions and playbooks based on the most current market conditions and customer needs.
2 days
Member Onboarding
Need to validate assumptions with customers or partners before building the next thing? We'll train team members on how to find, attract and incentivize the right people or orgs in a repeatable way.
Flat Monthly Rate
Community Development Sprints
Community Development Sprints help cross-functional teams get aligned about the most important customer insights that shape new products, services and business lines.
What other people say...
Previous Work
Over the last 15 years, Billy has partnered with mission-driven leaders at startups, ngos, universities and government agencies.
Talent Network
A distributed network of experts in business development, design, software development, product, content and community management can be organized for engagements and trainings.
Billy Bicket, Principal
Billy Bicket is an innovator with a background in business development and program design. He is passionate about helping mission-driven innovators create the conditions that enable their products and companies to flourish.
He specializes in helping mission-driven organizations discover product-market fit.
Billy spent more than two decades in diverse product, strategy and growth roles at mission-driven orgs like Mindful Schools, TechSoup, Meetup and the United States Marine Corps.
He’s kept various forms of logs for many years, with the hope that one day he would either write a book, host a TV show or find a role on the big screen.
Clips and quotes since mid-2000s http://billyb.tumblr.com/. You can follow him on instagram @billybadventures.
Bari Samad, Strategy
Bari is an innovator and strategist with a passion for leveraging the digital medium to advance the work of mission-driven organizations. For almost two decades, he has conceived, built, and executed creative initiatives that leverage digital innovation to achieve tangible outcomes.
His focus areas include building online-to-offline communities of practice, public health, and the socioeconomic determinants of health. Bari’s work has been featured on the front page of the San Francisco Chronicle, YouTube, and The Huffington Post. He holds an M.A. in International Relations and has presented at Google, Netroots Nation, and the Dreamforce Convention.
A persistent polymath, Bari has volunteered extensively in Pakistan, at the Lakota Sioux Nation, and studied the popular-education-based Theater of the Oppressed with Augusto Boal. When there is nothing else to do, he works on a doctoral dissertation on the adoption and use of the Internet and digital technologies in mission-driven organizations.
Sameer Siruguri, Technology
Sameer is CTO and co-founder of Canopy Analytics, a commercial real estate asset management platform. He has worked as a consultant with multiple early phase startups and social sector organizations to help launch new products, invest in technology that enhances their impact, and discover ways of expanding their customer/constituent bases.
Malavika Jayaram, Law & Policy
Malavika is the inaugural Executive Director of the Digital Asia Hub. Prior to her relocation to Hong Kong, she spent three years as a Fellow at the Berkman Klein Center for Internet and Society at Harvard University: she has been a Faculty Affiliate of the centre since 2017. A technology lawyer for over 15 years, she practised law at Allen & Overy, London, and was Vice President and Technology Counsel at Citigroup.
She was featured in the International Who’s Who of Internet e-Commerce & Data Protection Lawyers, and voted one of India’s leading lawyers. She was recently commended in Who’s Who Legal’s “Data 2018: Data Privacy, Protection and Security Analysis” as “highly visible in the market and (…) known for her exceptional expertise in data policy and e-commerce law”.
A graduate of the National Law School of India, Malavika has an LL.M. from Northwestern University, Chicago. She taught India’s first course on information technology and law in 1997, and has taught at Northwestern’s Pritzker School of Law as part of the Master of Science in Law program bridging STEM subjects and the law. She has been a Fellow with the Centre for Internet & Society, India, since 2009 where she helped start their privacy program. She was a Visiting Scholar at the Annenberg School for Communication, University of Pennsylvania, and has had fellowships at the University of Sydney and the Institute for Technology & Society, Rio de Janeiro.
She is on the Advisory Boards of the Electronic Privacy Information Center (EPIC) and Mozilla’s Tech Policy Fellowship, and on the Executive Committee of the IEEE Global Initiative on Ethics of Autonomous and Intelligent Systems. Malavika is an Associate Fellow with Chatham House (the Royal Institute of International Affairs), as part of its Asia-Pacific Programme. She sits on the High-level Expert Advisory Group to the OECD project, “Going Digital: Making the Transformation Work for Growth and Well-being”. She is a member of the World Economic Forum Global Future Council on Human Rights and Technology for the 2018-2019 term.